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Privacy Policy
Last updated: Sep 22, 2026 8:58 AM
We value your privacy very highly. Please read this Privacy Policy carefully before using the www.rachaelmathiak.com website (the “Website”) operated by Rachael Mathiak Therapy LLC, a(n) Limited Liability Company formed in Michigan, United States (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.
What information we collect and store
We collect and store any and all information that you enter on this Website. In the last 12 months, we have collected the following information about individuals using our Website:
Identifying information - Name
Specific piece of information
Where we get this information
- Information submitted by the consumer
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Performing services
- Providing customer service
- Booking and managing calendar appointments
- Responding to consumer messages
- Verifying customer information
Identifying information - Phone number
Specific piece of information
Where we get this information
- Information submitted by the consumer
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Performing services
- Providing customer service
- Booking and managing calendar appointments
- Responding to consumer messages
- Verifying customer information
Identifying information - Email address
Specific piece of information
Where we get this information
- Information submitted by the consumer
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Performing services
- Providing customer service
- Booking and managing calendar appointments
- Responding to consumer messages
- Verifying customer information
Characteristics of protected classifications - Age
Specific piece of information
Where we get this information
- Information submitted by the consumer
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Performing services
- Providing customer service
- Booking and managing calendar appointments
- Responding to consumer messages
- Verifying customer information
Characteristics of protected classifications - Mental disabilities
Specific piece of information
Where we get this information
- Information submitted by the consumer
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Performing services
- Providing customer service
- Booking and managing calendar appointments
- Responding to consumer messages
- Verifying customer information
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of information
Where we get this information
- Information submitted by the consumer
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Performing services
- Providing customer service
- Booking and managing calendar appointments
- Responding to consumer messages
- Verifying customer information
With whom we share your personal information
We do not share nor disclose your personal information to any third parties.
Sale of your information
We do not sell your personal information.
Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. Cookies are generally used to allow websites to respond to you as an individual, to remember your preferences, to test content, and to analyze your interactions with websites or with advertisements. This Website does not set cookies.
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information retention
We retain the following personal information for the following periods of time:
Identifying information
Data retention period
Characteristics of protected classifications
Data retention period
Internet or other electronic activity information
Data retention period
Your rights
All visitors or users of this Website have the following rights with regard to their personal information:
- The right to access the personal information that we hold about you.
- The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.
- The right to know whether your personal information is sold or disclosed and to whom.
- The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
- The right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.
- The right to request that we amend any of the information that we have collected about you.
- The right to request that we delete some or all of the personal information that we have collected about you.
- The right to opt out of sales of your personal information.
- The right to opt out of the sharing of your personal information with third parties for the purpose of targeted advertising.
- The right to access Automated Decisionmaking Technology.
- The right to opt out of Automated Decisionmaking Technology.
- The right to not be discriminated against based upon your exercise of your privacy rights.
- The right to limit the use and disclosure of your sensitive personal information.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Rachael Mathiak
Therapist/Owner
Therapy@rachaelmathiak.com
+6163305822
3280 Beltline Ct NE Ste 100, Grand Rapids, MI 49525
USA
www.rachaelmathiak.com
If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales.
We may need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name
- Phone number
- Email address
- Age
- Information regarding your interaction with our website or application
Please note that we may be unable to process your request if you do not provide us with the above information.
You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We may request the agent to verify that they have the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:
- Valid power of attorney
- The requester's valid government-issued ID
Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.
We will respond to most consumer requests within 45 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to 90 days total). We have the ability to deny your request(s) if certain exceptions in the law apply. If we deny your request, we will provide you with reasons for such denial.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Questions
If you have any questions about this Privacy Policy, please contact us at therapy@rachaelmathiak.com.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.